Testimonials

Here is what It’s Your London guests are saying about us. I send my thanks to them all!

We recommend Sue’s personalized London tours. She has an excellent feel for the big city and will customize your days based on your particular interests. We spent 2 days with her, one for a general introduction to the must-see sights and the second day was traveling around to different neighborhoods and lesser known, fascinating and fun places that only insiders know about. Definitely book her to discover this fascinating city of London.

Anne and Chuck from Texas, USA

Why choose It’s Your London?

We had never been to London and were planning to spend 4 days in London with our 11 y/o grandson and wanted to maximize efficiency to see as much as possible of his priority sites. We had had good experiences in the past with individualized tours in Asia and were looking for the same in London. We found the Itsyourlondon site and contacted Sue Hillman. She was incredibly approachable and promised to do the necessary planning to achieve our goal for our 1st day in London. Thanks to her meticulous advanced planning it was a tremendous success! We met her at 9 AM and set off on the Tube for the Churchill War Rooms and before lunch had seen the War Rooms, the changing of the guard, the Horse Guard, Big Ben and the London Eye. It was seamless, but in retrospect she had us, very pleasantly, on a tight schedule through St. James and Green Parks after Buckingham Palace. By 5 PM we had been through the Tower of London, seen the Tower Bridge and visited the Harry Potter site at Platform 93/4 at Kings Cross Station and back to our hotel in Russell Square. Not only was she a good planner, but was a font of knowledge on London/English history and gave recommendations for planning the rest of our visit. After 5 days in London, Gabriel (11 y/o) told his Mother that his 3 favorite things were seeing Charlie and the Chocolate Factory (recommended by Sue), hearing Big Ben and meeting Sue Hillman. Hiring her was an incredibly good use of time and money. I wouldn’t have done it any other way!

The Russells from USA

Hi Sue,
Thanks again for making us so welcome. We had a great time in London. You certainly know your stuff and took us to places that related to our interests. You introduced us to the places beloved by locals in the know, yet off the usual beaten track taken by tourists. Such a treat! We had a fantstic time and have great memories of our London trip to share with friends back home.

Thanks again so much,
Fiona and Barrie

Fiona and Barrie from New Zealand

Sue in Marathi, my mother tongue and national language Hindi, means Needle.
Needle stitches two pieces of cloth with a thread.
Your knowledge and communication skills were like thread. You stitched together British and Indian minds.
Kudos! Appreciate you!

A couple from Hyderabad, India

I would suggest a private tour to anyone visiting London. I was able to see a lot of the major sights. My guide was well informed and I learned a lot about each site visited. A great afternoon!

Stephanie from Chattanooga, USA

(had a tour of London and an itinerary planned for Paris)

Our trip was very much a success due to Sue’s efforts and was exactly how I envisioned seeing London and Paris. Sue made every effort to assist with planning our trip as well as spending extra time with us to make sure our day was fulfilled.

Sue from Lincoln, Nebraska, USA

Sue was the best tour guide we’ve ever had. Actually, this is the first time that we got a personal tour guide. We usually join tours. But this is the best! The itinerary was made especially for our family. All of us enjoyed, even my teenaged kids. The look on my son’s face when he found and saw what he wanted, was priceless, even Sue felt it. We had a great time with Sue in London. We got a taste of being a local! And the days after that, we did it with ease, because Sue helped us out already. We were pros, thanks to Sue.

Cathy and her family from the Philippines

Sue was outstanding! in four hours we saw all the major sites in the city core of London.It was as if we were shown around London by a close friend. she was informative, friendly and passionate . It was an unforgettable evening. Highly recommended. Thanks Sue.

Adele and Tom from Ottawa, Canada

“A fantastic day for garden lovers touring the hidden and usually inaccessible gardens of London.We were expertly guided around a range of different venues, ranging from the tiny but fascinating Moroccan themed MaRoCoCo courtyard garden in Belgravia (and visiting the chocolate shop en route) to the more formally laid out aspect of  the Royal Crescent gardens in Holland Park. Sue had prepared a circular  route to get us back home afterwards and  effortlessly chaperoned us around all of the key gardens, on foot and using buses. This enhanced the quality of the experience considerably as we were able to pass such iconic places as Harrods with it’s diamond Jubilee window display, and Kensington Gardens taking in the views across the park. A winning combination of garden delights and London sights.“

Barbara from Watford

It’s Your London day out was one of those days you look back on and wondered how you managed to fit it all in!  Sue had scheduled in a list of events for the day including a new exhibition, a national monument, an art fair, a pop-up gallery and the list goes on. But when you understand that the day also included coffee breaks and lunch, afternoon tea and cocktails you’ll know that only a very experienced guide could work this kind of magic.  Truly magnificent! Organised by Sue @ It’s Your London that made it into My London for the day.

Linda from England